Our support team can help with reports, account questions, and technical issues. We aim to respond within 24–48 hours on business days.
What information should I include?
Provide your username, a short description of the issue, and any relevant links so we can identify the problem faster.
How quickly will you respond?
We typically reply within 24 hours during business days. For urgent technical issues, please mark the topic correctly so we can prioritize it.
Can I attach files?
At the moment, file attachments are not supported directly in this form. If you need to share a screenshot, describe it in the message and we will follow up.
What should I do after submitting?
Keep an eye on your inbox and spam folder. If you don’t hear back in a day or two, feel free to submit another request.